My core belief is that if you're complaining about something for more than three minutes, two minutes ago you should have done something about it. (Caitlin Moran)

All you need to know about writing a letter of complaint. Here is an example of shoddy workmanship and here is another about an unresolved issue. This link will provide you with four examples of written complaints to neighbours or landlords. Be prepared to smile, if not laugh. The question is if any of the above experiences are familiar to you. Be prepared to talk about them in class today!